Delivery

Where We Deliver

What it Costs

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Deliveries are usually achieved between 2 and 28 working days. We will not be obliged to offer any compensation if the goods are not delivered within this time frame. You will be informed by email once your order has been dispatched, stating details of the courier used and the consignment note number, a signature will be required upon delivery of your order. (Subject to the correct email address being entered when placing your order).

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Your satisfaction is our number one priority. If you wish to modify, exchange or cancel your order please contact us via e-mail or by calling 01225 465558 within 24 hours of delivery.

Where We Deliver

The list of places we can deliver to is below; we are unable to deliver safely to countries not on the list. The number after the country determines what shipping will cost – check the table that follows the countries. But, don’t worry, out checkout calculates everything for you.

What it Costs

If your order is worth more than £500 we will deliver it FREE within the UK and at reasonable cost elsewhere in the world. The thing is to get what you’ve ordered to you as quickly and safely as possible. So we choose from a range of appropriate methods - courier, Royal Mail, Parcel Force – to ensure you get your rugs, kilims, or other goodies as quickly and conveniently as possible.